Shipping policy

Shipping Policy

We carefully package every Ashley Elaine order to help ensure your pieces arrive safely.

Processing: Orders are typically processed within 1–2 business days.

Shipping: Orders are shipped within the United States. Available shipping options and estimated delivery times are displayed at checkout.

Tracking: Once your order ships, you’ll receive an email with tracking information.

Damaged Orders: If your order arrives damaged, please contact us as soon as possible with your order number and photos of the item and packaging. We’ll work with you to make it right.

Please note: Shipping times are estimates and may vary due to carrier delays or circumstances outside of our control.